Baker Collision Center is an INFINITI Certified Collision Repair Center
Baker Collision Center is a proud member of the INFINITI Certified Collision Repair Network. We are authorized to perform collision repairs on all INFINITI passenger vehicles including aluminum structural repairs.
Call INFINITI Roadside Assistance at 1.800.662.6200 for towing to the nearest INFINITI Certified Collision Center.
CERTIFIED COLLISION REPAIR NETWORK
As an INFINITI Certified Collision Repair Network collision center, Baker Collision Center has the right technicians, equipment, and tools along with the knowledge to get the job done right. For a timely, high-quality repair, choose Baker Collision Center.
INFINITI CERTIFIED COLLISION REPAIR NETWORK
- Have the peace of mind knowing your vehicle is in good hands and will be repaired using the appropriate parts, tools, and equipment.
- Baker Collision Center prioritizes the use of new INFINITI Replacement Parts over others.
- Baker Collison Center has I-CAR Gold Class® business recognition and our technicians are trained to repair the vehicle to maintain future crash worthiness.
- Limited warranty on collision repairs for as long as you own the vehicle*.
*For complete information concerning coverage, conditions, and exclusions, contact us and read the Certified Collision Center Limited Warranty Overview.
CHOOSING A COLLISION REPAIR CENTER
- Baker Collision Center is the place to start. Ask them for the local INFINITI Certified Collision Center or use the locator above to find a Certified Collision Center near you.
- Your insurance company may recommend a collision center but cannot require that you use them. Owners have the right to have their vehicle repaired at a collision center they choose!
- In most cases, the cost for your repair is only going to be your deductible amount (if there is one). So cost should not be your main concern. Consider a collision center that has your interest in mind, not the insurance companies’.
COMPLIMENTARY TOWING
- Call INFINITI Roadside Assistance at 1.800.662.6200 for complimentary towing** to the nearest INFINITI Certified Collision Center.
INFINITI CERTIFIED COLLISION CENTERS FEATURE I-CAR® RECOGNITION
- I-CAR®, the Inter-Industry Conference on Auto Collision Repair, is an internationally recognized educational and training organization for collision repair professionals.
- The I-CAR Gold Class Professionals® designation ensures quality- trained professionals have the knowledge and capabilities required to provide efficient, safe, and high-quality repairs.
- As vehicles incorporate more and more new materials and new technologies, current training has become increasingly important for proper repairs. Gold Class® shops are trained to know:
- How to make the right decisions to contribute to a safe repair
- How to find hidden damage others may not see
- The latest repair procedures and technologies
INFINITI USA Position Statements
Calibration of Around View® Monitor
Many INFINITI vehicles are now being equipped with Around View® Monitor systems, which incorporate the use of cameras in front, rear, and both sides of the vehicle. INFINITI has taken the position that any time a camera, or camera mounting part (front grille, door mirror, or others) is removed, installed, or replaced, it is mandatory for the qualified repair professional to perform a calibration of this system.
Failure to adhere to this calibration procedure could result in the Around View® Monitor system not functioning as originally intended. We ask that the general repair industry adhere to these guidelines immediately.
POSITION STATEMENT: Calibration of Around View® Monitor/ September 15, 2016/ Reference: IPSB-16-395
Blind Spot Warning (BSW) Precautions
Nissan North America, Inc. (INFINITI) continues to be very concerned with the proper repair of our vehicles after a collision situation, especially as it pertains to safety related systems. With this in mind, INFINITI would like to address a very important component of our Safety Shield Technologies, called Blind Spot Warning (BSW), and one of the specific repair considerations that relates to this system.
BSW was introduced to some INFINITI vehicles as early as 2011. On vehicles equipped with this technology, the side radars, which are responsible for triggering the BSW, sit behind the rear bumper cover at both corners. For this reason, in a rear end collision scenario, INFINITI DOES NOT support any repair, body filler application, or paint work on the rear bumper cover in the general area of the side radars. INFINITI’s service manuals clearly state: “Do not attach a
sticker (including transparent material), install an accessory or paint work near the side radar”.
The damaged bumper cover should be instead replaced with a new bumper cover. In addition, since non-OEM bumper covers may vary in materials, build specifications, and fitment, and have not been tested by Nissan North America, Inc. (INFINITI) as far as compatibility with the BSW system, INFINITI recommends replacing the bumper cover with a new Genuine OEM bumper cover.
Failure to adhere to these guidelines may cause the BSW system to not function properly, potentially causing serious safety concerns for our owners.
POSITION STATEMENT: Blind Spot Warning (BSW) Precautions/ February 21, 2017/ Reference: IPSB-16-434
Bumper Fascia Replacement with Sonar
Many electronic sonar sensors in front and rear bumper fascia are considered to be part of this INFINITI Safety Shield Technology. These sensors are engineered to be in very exact positions within the bumper fascia, and if not properly installed, may not function as originally intended. For this reason, INFINITI does not approve of the use of aftermarket, reconditioned, or recycled bumper fascia.
In contrast with genuine OEM bumper fascia, aftermarket bumper fascia may:
1. In some cases, non-OEM fascia come with no pre-drilled holes for the sensors, relying on the shop technician to cut the holes using a rough template. This may lead to instances where the non-OEM bumper does not match the genuine OEM bumper holes.
2. In some cases, build specifications are slightly different on aftermarket bumper fascia than on genuine OEM fascia, which may also cause issues with sensor alignment or performance.
In addition, reconditioned fascia, which was once damaged, may also be out of specification to the original undamaged OEM bumper fascia, which may cause sensor alignment issues. There is currently no industry standard process for knowing the history/quality of recycled bumper fascia, so this is also not recommended to be used on INFINITI vehicles. We ask that the general repair industry adhere to these guidelines immediately.
POSITION STATEMENT: Bumper Fascia Replacement with Sonar/ September 15, 2016/ Reference: IPSB-16-396
Steel and Aluminum Wheel Repair
INFINITI does not approve of any repairs, or the use of any repaired steel or aluminum wheel that involves welding, bending, hammering, straightening, re-machining, reforming, or adding new material, as this can compromise the structural integrity of the wheel and safety of the vehicle.
Any repair of steel or aluminum wheels must be strictly limited to minor cosmetic sanding or polishing that removes ONLY the finish, not the metal.
Reconditioned wheels are not an acceptable method of repair on any INFINITI vehicle, as these wheels were once subjected to the prohibited repairs referenced above. A reconditioned wheel, or any wheel not approved by INFINITI, may cause unsafe vehicle operation and performance, including loss of control which may result in injuries to the vehicle occupants or other drivers. Following a collision situation, all four wheels should be thoroughly inspected for damage, especially the wheel(s) closest to the impact area of vehicle. We ask that the general repair industry follow these strict guidelines going forward.
POSITION STATEMENT: Steel and Aluminum Wheel Repair on ALL INFINITI Vehicles/ September 15, 2016/ Reference: IPSB-16-405
Pre- and Post-Repair System Scanning
INFINITI vehicles today have more technology and electrical components than ever before. Today, it is necessary in repair situations for the vehicle to have a pre- and post-repair system scan so that the repairer is informed of any trouble codes present, even in cases where there are no identifier lights on the dash. INFINITI model years 1996 and newer are able to be scanned by our CONSULT tool, and are subject to the requirements given within this statement.
A pre-repair system scan can identify items up front that are malfunctioning on a vehicle. This helps the repair facility to fully understand the scope of the collision repair, even before starting. The post-repair system scan will confirm that trouble items have been properly repaired and systems are calibrated, helping to ensure our customers’ safety and satisfaction. It is the stance of INFINITI, that ALL of our CONSULT compatible vehicles be scanned following a collision repair to help ensure the vehicles’ systems are communicating properly with no trouble codes outstanding. It is also recommended that, where appropriate, a pre-repair scan also be completed for reasons mentioned above. The safety of our customers is our number one priority, and we believe these pre- and post-repair scans are more and more integral to a safe, quality repair. We ask the general repair industry to adhere to these strict guidelines going forward.
POSITION STATEMENT: Pre- and Post-Repair System Scanning/September 15, 2016/ Reference: IPSB-16- 397
Power Window Servicing Post-Repair
All of our INFINITI vehicles are now equipped with power window features that include “Auto-Up” Operation, as well as “Anti-Pinch” feature. Any time the following repair operations occur, these two features need to be initialized before releasing vehicle back to the owner:
• Disconnection and connection of 12V battery cable from negative terminal.
• When main power window and door lock/unlock switch replaced.
• Electric power supply to main power window and door lock/unlock switch or front power window motor LH is interrupted by blown fuse or disconnection and connection of the negative terminal of 12V battery, etc.
• Disconnection and connection of main power window and door lock/unlock switch harness connector.
• Removal of front power window motor LH from regulator assembly.
• Operation of regulator assembly as an independent unit.
• Removal and installation of glass.
• Removal and installation of door glass run.
Failure to adhere to these guidelines could result in the power windows not functioning as originally intended, and possibly causing injury to vehicle occupants as a result. Please refer to the proper service manual for details on how to initialize these features.
POSITION STATEMENT: Power Window Servicing Post-Repair/September 15, 2016/ Reference: IPSB- 16-398
Required Radar Recalibration Post-Repair
– Many INFINITI vehicles are now equipped with front radar sensors as part of INFINITI’s “Safety Shield Technology”. This radar is one of the main components that contribute to proper functioning of various vehicle features, such as Forward Emergency Braking (FEB), Predictive Forward Collision Warning (PFCW), and Intelligent Cruise Control (ICC).
It is critical that these radar devices are properly recalibrated after any repair situation to the front of the vehicle that would cause the radar sensor to be shifted, removed, reinstalled, or jolted in the collision. INFINITI has taken the position that the recalibration of radar devices in the described repair situations is mandatory, without exception. Failure to follow these guidelines could result in radar malfunction, or vehicle systems, including safety features not working as originally intended, thus posing a significant risk to vehicle occupants. We ask that the general repair industry adhere to these strict guidelines for the ultimate benefit and safety of our customers.
POSITION STATEMENT: Required Radar Recalibration Post-Repair/ September 15, 2016/ IPSB-16-399
Seat Belt Replacement Considerations
Seat belts have been, and continue to be critical to the safety of our customers. We ask the general collision repair industry to adhere to the following guidelines when considering seat belt replacement on an INFINITI vehicle following a collision:
Inspect ALL seat belt assemblies, including retractors and buckles after a collision. INFINITI recommends that all seat belt assemblies in use during a collision be replaced, unless the collision was minor and the belts show no damage and continue to operate properly. Failure to do so could result in serious personal injury in an accident. Seat belt assemblies not in use during a collision should also be replaced if either damage or improper operation is noted. Seat belt pre-tensioners should be replaced even if the seat belts were not in use during a collision in which the frontal air bags are deployed. Replace any seat belt assembly (including anchor bolts)
if:
• The seat belt was in use at the time of a collision (except for minor collisions and the belts, retractors, and buckles show no damage and continue to operate properly).
• The seat belt was damaged in an accident (i.e. torn webbing, bent retractor or guide, etc.).
• The seat belt attaching point is damaged in an accident. Inspect the seat belt attaching area for damage or distortion and repair if necessary before installing a new seat belt assembly.
• Anchor bolts are deformed or worn out.
• The seat belt pre-tensioner should be replaced even if the seat belts are not in use during a collision in which the frontal air bags are deployed.
-Reference service manual section “SB” for additional information.
POSITION STATEMENT: Seat Belt Replacement Considerations/ September 15, 2016/ Reference: IPSB-16-402
Steering Angle Sensor (SAS) Reset
Most INFINITI vehicles are now equipped with Steering Angle Sensors (SAS). The steering angle sensor is a critical part of the Vehicle Dynamic Control (VDC) System that measures the steering wheel position angle and rate of turn. The SAS requires a reset by scan tool to ensure proper calibration any time the alignment is adjusted for any reason.
It is the position of INFINITI that, any time an alignment is done on a vehicle equipped with Vehicle Dynamic Control, a reset of the steering angle sensor is mandatory. In addition, if any component of the steering or suspension system is damaged on an INFINITI vehicle, or removed/installed, a reset of the SAS will be required where applicable, regardless of whether or not an indicator light is displayed on the dash. The safety of our customers is our number one concern at INFINITI, and we ask that the repair industry adhere to these strict guidelines going forward. For additional information, please see service manual section “BRC”.
POSITION STATEMENT: Steering Angle Sensor (SAS) Reset/ September 15, 2016/ Reference: IPSB-16-403
INFINITI Structural Repairs
INFINITI recommends that if structural repairs are needed on a vehicle, they only be performed by an experienced professional with proper tools, while using a current INFINITI body repair manual for reference. Component replacement should be accomplished only along factory seams where sectioning is appropriate and approved within the body repair
manual. Failure to adhere to this recommendation can result in a number of problems, including improperly fitting parts, noises, excessive tire wear, and most importantly, changes in the way the vehicle reacts in subsequent crashes.
The repair of reinforcements (such as side members) by heating is not recommended since it may weaken the component. When heating is unavoidable, do not heat high-strength steel parts above 550°C (1022°F). Additionally, application of heat can alter or destroy material coatings utilized for corrosion protection and may not be restorable in some cases. Using adhesives in place of welding for component replacement is not an authorized INFINITI repair method. “Clipping”, which refers to cutting two damaged vehicles through the windshield pillars, the rocker panels, and across the floor pan and joining the undamaged portions from these vehicles to make the repair, is strictly prohibited by INFINITI. Improper vehicle repairs such as these are not covered under INFINITI factory or extended warranties. For questions on body repair, please reference service manual section “BRM”
POSITION STATEMENT: INFINITI Structural Repairs/ September 15, 2016/ Reference: IPSB16-404
Use of Salvaged and/or Used Air Bag Components on INFINITI Vehicles
The original Supplemental Restraint System (SRS) parts utilized on INFINITI vehicles are designed and specifically engineered for use in that vehicle. These Supplemental Restraint Systems and their components will help protect occupants in the event of a collision. The installation and use of a salvaged or used Supplemental Restraint System component in an
INFINITI vehicle may compromise the intended performance of the vehicle’s air bag system, as there is no certainty of the history, quality, condition, compatibility, environmental or other degradation prior to salvage of a recycled or used air bag system component.
When Supplemental Restraint System repairs are necessary, INFINITI recommends that any repairs be performed by an experienced professional using only new Genuine OEM replacement parts designated for use on the specific INFINITI vehicle Supplemental Restraint System affected. Following this recommendation, vehicle owners and repairers can best ensure that the supplemental restraint system parts used in the repair of the INFINITI vehicle will help protect vehicle occupants in a possible future crash. When repairing an INFINITI Supplemental Restraint System, INFINITI strongly encourages pre- repair system scans where appropriate, and requires post-repair system scans to ensure internal trouble codes are addressed.
POSITION STATEMENT: Use of Salvaged and/or Used Air Bag Components on INFINITI Vehicles/ September 15, 2016/ IPSB-16-400
Use of Recycled Parts on INFINITI Vehicles
INFINITI recognizes the importance of recycling, but the use of salvage/recycled parts to repair collision-damaged vehicles raises serious concerns about quality, suitability, safety, and warranty. For this reason, INFINITI does not approve of the repair
of our vehicles with salvage parts or assemblies.
Many factors can influence the quality and suitability of a salvage part, including but not limited to, exposure to weather, improper removal or transfer of parts, possible mismatch of vehicle electrical components, or other safety-related items, as well as excessive wear on vital mechanical parts such as steering or suspension parts.
In cases where the donor vehicle was repaired due to a prior collision, recycled parts may not even be an original or genuine OEM replacement part. At this time, there is no generally accepted process in place for the repair industry to regulate the quality or suitability of salvage/recycled parts.
INFINITI strongly believes that the interests of our owners and collision repairers are best served when new genuine OEM replacement parts are used in the repair of our INFINITI vehicles.
We ask that the collision repair industry adhere to these guidelines going forward.
POSITION STATEMENT: Use of Recycled Parts on INFINITI Vehicles/ September 15, 2016/ Reference: IPSB-16-401
Use of Non-OEM Parts on INFINITI Vehicles
The original parts used on an INFINITI automobile are designed and built to provide optimum fit, function, safety, and structural integrity. For this reason, INFINITI does not approve of the use of aftermarket, gray market, or imitation parts.
When collision repairs are necessary, INFINITI strongly recommends that any repairs be performed by an experienced professional using the INFINITI body repair manual and genuine OEM replacement parts designated for use on the specific INFINITI vehicle being repaired. This includes: mechanical, electrical, body panels, safety, and structural components. Genuine OEM replacement parts are developed to deliver the same fit, function, safety, and structural integrity as when the vehicle was originally built. Parts of the vehicle are designed to work together as a system, and we do not know whether or how integrating aftermarket parts into these systems will impact crash performance. The safety of our customers continues to be our number one priority.
Vehicle lease agreements, such as those offered by INFINITI Financial Services, may stipulate that ONLY Genuine OEM replacement parts be utilized for collision repairs to the vehicle. INFINITI would ask that repair facilities consider this when repairing a lease vehicle.
POSITION STATEMENT: Use of Non-OEM Parts on INFINITI Vehicles/ September 15, 2016/ Reference: IPSB-16-394
Get Started!
Book An Estimate Appointment:
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Don’t wait until it’s too late
Although we hope you never experience an automobile crash, accidents do happen. Being prepared ahead of time can help minimize the aggravation that can accompany auto collision repairs.
Be Prepaired
INFINITI has developed this Q&A to help you navigate the collision repair process with your insurance company and the body shop. It also will show you the important benefits of having your vehicle repaired with INFINITI Collision Replacement Parts.
These parts help preserve the function of the vehicle's safety systems as a whole, as well as the overall appearance, helping to maintain your vehicle’s value.
In addition, there are factors to consider when purchasing insurance that will help make the repair process less of a hassle. Let’s hope this is information you never need. However, the time to think about it is before an accident—when you purchase your insurance policy. after an accident it will be too late.
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Collision Repair Relationships
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What are the three primary relationships involved in collision repair?
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- You and the Body Shop
- You and the Insurance Company
- The Body Shop and the Insurance Company
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Why are these relationships important?
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Understanding each of these relationships aids you in making decisions that help protect:
- You and your family
- The performance of your vehicle’s safety systems in the event of a future collision
- The resale value of your vehicle
In those three relationships, YOU are the most important person. YOU have rights you should understand before you purchase your vehicle and drive it for the first time.
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Select the Right Insurance Policy
Choosing the right insurance company and policy can make all the difference when it’s time for repairs. Making a quick decision when choosing a policy can cause major headaches later.
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Why shouldn’t I just shop around and buy the least expensive policy?
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If you have an accident, you will likely get what you pay for when it comes to your insurance policy. Many people begin their auto insurance policy search thinking they will never have an accident and, therefore, are looking for the least expensive policy they can buy. The least expensive policy, however, could result in a less satisfactory claims experience.
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If I’m in an accident, isn’t my INFINITI vehicle automatically repaired with parts from INFINITI?
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Not necessarily. when a new INFINITI vehicle is built, all the components are Genuine original equipment parts. INFINITI has invested millions of dollars in the research, development and engineering of those parts. They are extensively tested as an entire vehicle system to deliver the intended level of safety and performance. Unfortunately, nearly all auto insurance policies allow for the use of alternatives.
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How can I ensure that repairs are made With INFINITI parts?
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Before you buy insurance, read the policy and know what coverage you are purchasing. Ask your insurance representative about parts and other restrictions prior to purchase. That way you will pay for the protection you want at the price you’re willing to pay. When you purchased your new INFINITI vehicle, you bought an original. You can help keep it original by ensuring that your insurance company uses INFINITI Collision Replacement Parts.
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Select the Right Collision Repair Facility
OK, so the unthinkable has happened and your vehicle is involved in a collision. Now the collision repair process begins.
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Who is the first person you should call if you are in an accident and need to repair your vehicle?
- Your INFINITI retailer?
- Your insurance company?
- Local body shops?
- Your friends and family?
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Our advice is to talk to all of them before you select a collision repair facility. When doing this, carefully consider the benefits of each:
Your INFINITI Retailer – They were the original source for your vehicle and are your trusted source for maintenance and repairs so they are a good place to start. Ask if they operate or can direct you to a collision shop in the area that is a certified member of the INFINITI Collision Repair Network. The INFINITI Certified Collision Repair Network has been developed as a dynamic competitive program to recognize and distinguish retailer owned and independently owned and operated body shops that meet or exceed standards for repair work, training, equipment and delivery of customer service.
Your Insurance Company – If filing a claim, your insurance company will need to be called to begin the claims process. They may recommend a shop in your area that they have a relationship with.
Local Body Shops – Check out several. Consider how they handle your inquiry over the phone. Ask them about their facilities, equipment and capabilities. Ask them what part types they use and about shop and technician certifications.
Your Family and Friends – Word of mouth could be one of your best sources for finding a reputable body shop. Sometimes the best advice you can get is from a family member or friend who has gone through the process.
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I’ve heard about insurance companies having their own direct repair shops. Are they a good choice?
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If your insurer directs you to one of its direct repair facilities this may be a good choice, but you should check it out prior to taking your vehicle there for repairs. If you are not comfortable with your insurance company’s recommendation, you still have the right to go to another body shop of your choice.
Ultimately, any body shop you select is repairing YOUR vehicle for YOU. You have the right to select the body shop and choose the parts used to repair your vehicle. Your insurance company pays the bill on which you and the body shop have agreed, although you may have to pay any price difference if your insurance policy allows for low cost alternative parts. But all this should be decided and agreed-to before repairs begin, not after the vehicle is returned to you.
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Select the Right Parts
The right parts are critical to your vehicle’s long-term performance and your peace of mind.
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Why is it so important to have my vehicle repaired with INFINITI parts?
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Today’s vehicles use more advanced highstrength steels, exotic metals and composite materials than ever before. INFINITI vehicles also include highly advanced crash avoidance and safety system technologies. It is critical for these systems to be repaired with parts that will deliver the intended level of form, function, performance and safety our engineers originally specified.
The only way to be certain you are getting original equipment performance is to use INFINITI Collision Replacement Parts. Unfortunately, many customers tell us they are not aware that anything other than genuine collision replacement parts would be used to repair their vehicle after an accident.
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Do I have the right to choose Which parts are used in my repairs?
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Absolutely. A reputable body shop will discuss with you in detail the part types specified to repair your vehicle before it starts repairs. This is required by law in many states. You always have the right to choose the type of parts to repair your vehicle, but your insurance company may make you pay the price difference if your policy allows for the use of low-cost alternatives.
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How can I tell what types of parts are being specified for my repairs?
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Have the body shop or insurer explain any acronym or comment on the repair estimate you don’t understand, before you sign the repair authorization. These are the different types of parts you may encounter.
New Aftermarket Collision Parts - Sometimes called “aftermarket part” on the estimate, these copies are made by companies other than INFINITI or its OEM suppliers, and may not be made of the same material or to the same tolerances and specifications as INFINITI Collision Replacement Parts. As a result, some new aftermarket crash parts may not be of the same quality or have the same performance characteristics as OEM parts.
Salvage Parts - Sometimes called “Salvage,” “Used,” “lKQ” or “Recycled” parts on the estimate, these parts are removed from salvage-yard vehicles. Quality concerns may exist with salvaged parts because the source, condition and durability of the parts are not known. In some cases the part could be a salvaged aftermarket part.
Remanufactured/Reconditioned Collision Parts - Sometimes called “Reman” or “Recon” parts on the estimate, most of these collision parts are removed from salvage yard vehicles or from the scrap heap out behind body shops and reconditioned. Like salvage parts, quality concerns may exist with these parts because the source, condition and durability of the parts are not known. Collision parts that are commonly reconditioned are bumpers, fascias, wheels and lighting.
INFINITI Collision Replacement Parts - Sometimes called “OEM part” on the estimate, these parts are designed by INFINITI and produced to the same specifications and tolerances as the parts used on the vehicle when it was manufactured. They all meet stringent internal requirements for fit, finish, structural integrity and corrosion protection, and also meet Federal Motor Vehicle standards (FMVss).
When new vehicles are designed and built, each part works together to form systems that are rigorously tested to meet strict internal and government standards. When a non-genuine part is introduced, the characteristics of the overall system can be altered, potentially affecting the safety, drivability or appearance of the vehicle.
Consider Your Options
Making sure you know the difference in part types and approve of the parts being specified for your vehicle – before the repairs begin – can help lead to a more satisfying repair experience.
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It’s All About Value
Carefully consider the use of INFINITI Collision Replacement Parts for collision repair.
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Why?
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You receive many benefits when you use INFINITI Collision Replacement Parts:
Better repair appearance INFINITI parts provide a precise fit because they are produced to the same specifications as the new vehicle. This ensures that body lines, contours and gaps are the same as when your vehicle was originally manufactured.
Faster Repair Time - The use of new aftermarket, salvage or reconditioned parts may take more time to install and may require modifications to achieve an acceptable fit, which may ultimately increase order and repair times. Also, INFINITI Collision Replacement Parts are readily available at every INFINITI retailer.
Improved Structural Integrity - Many parts play an integral role in your vehicle’s overall structural integrity and the function of its safety systems. When INFINITI parts are installed using factory recommended materials and procedures, they deliver the same structural performance characteristics as the original parts.
Maintains Vehicle Resale Value - The use of new aftermarket, salvage or reconditioned parts may decrease resale value because of potential poor quality, fit, finish and appearance. using INFINITI parts for repairs is one way to help keep your vehicle looking “like new,” which may help to maintain its value and may be required if you’re leasing your vehicle.
Original Manufacturer's Limited Warranty - INFINITI Collision Replacement Parts are the only replacement parts warranted by INFINITI. Damage to your vehicle or its parts caused by the failure of new aftermarket, salvage or reconditioned parts may not be covered by your INFINITI New Vehicle Limited Warranty.
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Know Your Rights
Peace of mind comes from educating yourself and knowing your rights on collision repair before an accident happens. When it comes to selecting the right parts for your vehicle, the only way to truly know what you are getting is to use INFINITI Collision Replacement Parts.
Contact:
Your Insurance Company Representative
- Find out exactly what your policy covers, now, before you need it
- Find out what is covered if your vehicle is damaged and needs repairs
- Find out if your policy allows choices when it comes time to choose parts to repair your vehicle
Your State Insurance Commissioner
- Check the laws and regulations that govern insurance policies
- Check the laws and regulations that govern repair facilities
- Know your rights as a consumer when it comes time to repair your vehicle
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Original Equipment Parts Position Statement
Parts used to originally produce INFINITI vehicles are thoroughly tested during the vehicle development process. Vehicles are subjected to a battery of stringent internal tests as well as Federal Motor Vehicle safety standards (FMVss) tests to help ensure all individual components work as a system during a crash sequence and meet or exceed our internal performance standards and the standards of the u.s. Government (National Highway Traffic Safety Administration).
INFINITI Collision Replacement Parts meet our stringent requirements for fit, finish, structural integrity and corrosion protection. We strongly recommend the use of original equipment replacement parts for collision repair. use of new aftermarket, salvage or reconditioned parts could result in diminished value of the vehicle, and increased damage in a subsequent collision. Further, these types of parts are not warranted by INFINITI, and any damage caused by their use is excluded from INFINITI’s warranty coverage.